WORK WITH US AT

Costco

Your Strategic Costco Partner with Decades of Collective Expertise

With over 45 years of collective experience working closely with Costco and nearly 60 years in the club channel, Hai Thornton’s Costco team is your trusted partner for navigating the intricate world of club retail. Our track record demonstrates our ability to create a deep-rooted sales team with relationships at Costco.

At the heart of our approach is a commitment to delivering data-driven sales stories that resonate, combined with delivering exceptional member value at the lowest possible cost. We understand that in today’s retail landscape, success is contingent on strategic thinking that transcends a singular channel, and we are dedicated to strategically positioning your brand for success while ensuring your partnership with Costco is not just fruitful, but enduring.

Capabilities at Costco

We are Costco experts with deep club channel knowledge who serve our clients by focusing on their goals and building plans to accelerate partnership with Costco.

Our Client Service Principles at Costco

  • Annual Planning & Costco Strategy Sessions
  • Costco Division Strategies
  • Price Pack & Channel Architecture Strategy
  • Branded and KS Item Development support
  • Consistent client & retailer connection points
  • Grounded in consumer research 
  • Deep competitive understanding
  • Sell in story advisement
  • Trade show assessments/advising
  • Accrual strategy and management
  • Vendor and Item Setup
  • 3P Logistics and Packaging relationships
  • Replenishment reporting and proactive support
  • Content optimization and PDP management
  • POS integration and sales reporting
  • Costco.com execution through Criteo partnership
  • Relationship depth across many departments and across divisions
  • Deep understanding of policies, procedures, and principles

Your Product Development Partner for What Matters Most at Costco

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Retailers We Serve

Interested in Growing Your Costco Business with Hai Thornton?

We’d love to hear from you!